From booking to follow-up · Four steps

Your first visit, explained

The clinic is at 2502 Nanhai Avenue, Nanshan District, Shenzhen; visitors from Hong Kong reach us via the Lo Wu or Futian checkpoint and Shenzhen Metro, or via Shenzhen Bay with a short taxi ride. First-timers usually stumble on two things: whether to book, and what to bring. Here is the full picture.

  1. 01

    Call to book

    Ring +86 181 6570 2496 with the patient's name, contact number, main concern and preferred physician; we confirm your slot.

  2. 02

    Register

    Bring a valid ID (Hong Kong residents may use the Home Return Permit); bring prior records, reports and current medication lists too.

  3. 03

    Consultation & plan

    The physician explains the assessment, therapy options and expected follow-up rhythm; costs and dosage forms are confirmed before dispensing.

  4. 04

    Follow-up

    Return as scheduled and report changes in sleep, appetite, digestion and so on; the physician adjusts the prescription or course accordingly.

Before your visit

  • Allow 40+ minutes for a first consultation — rushed visits limit the assessment.
  • Do not come fasting or right after a heavy meal for acupuncture, embedding or cupping; tell us in advance about bleeding tendencies or anticoagulants.
  • External therapies are not applied to the lower back or abdomen during pregnancy; please mention pregnancy, breastfeeding or paediatric visits at registration.
  • For emergencies, go straight to a general hospital — TCM clinics do not provide emergency care.

First-visit checklist

Bring these, save yourself a trip

Documents

ID
ID card / Home Return Permit / medical-insurance card
Records
Prior clinic notes, discharge summaries
Tests
Lab slips, imaging films and reports
Medication
List of current medicines (supplements included)

Observations

BP / glucose
Recent week's readings, if kept
Sleep
Rough bedtime, waking time, night wakings
Digestion
Appetite and bowel changes
Triggers
What worsens it, what eases it

No need to fast — but do not come starving either. Eat normally and arrive on time.

Before & after treatment

Small things, real consequences

Before needling

Not fasting, not full

Pregnancy, clotting disorders, anticoagulant therapy or broken skin must be declared in advance; aftercare and expected reactions are explained before any procedure.

After cups / moxa

Keep warm, no cold showers

Cup marks vary in colour and fade over days; blisters or lasting pain should be reported promptly.

After embedding

Take it easy that day

Local soreness may last a few days; if discomfort persists or redness worsens, contact us.

Why we only see patients in person

Of the four TCM examinations, the tongue and the pulse cannot cross a screen — guessing online is no match for looking in person. So: book by phone, consult at the clinic. It is not bureaucracy; it is responsibility to your health.

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